Seniors Can Connect! in Action

SCC! in Action


Hear directly from participants about their experience with Seniors Can Connect!


Gertrude, who is nearly 94 years old, had never used a computer and now she connects regularly with family on Facebook, stays up to date with news, and participates with her church group.

Mr. Roszko

Mr. Roszko, who is nearly 101 years old, was surprised about the variety of music and international news that he could access online.

Lisa Lewis

Lisa, who is an Indigenous author, shares her story about how the Seniors Can Connect! digital literacy program helped her promote her children's book.

Virender Kumar

Virender talks about his experiences and how it has helped him overcome isolation and connect to other people.

Azra Temple

Azra, the Manager of Recreation at Olde Forge Ottawa, talks about her experience with Seniors Can Connect!

In the News

The Seniors Can Connect! program is making headlines in our community!



Launch of Seniors Can Connect! programs provide training and technology to break down barriers of isolation and loneliness for older Canadians.

Older people in Canada face isolation and loneliness every day, something COVID-19 has given many of us a taste of. In recent weeks, we have awakened to the knowledge that seniors face serious barriers to participating in communities and their experience of quarantine has created inhumane conditions for many, often facing the palliative journey alone.

HelpAge Canada and Connected Canadians are collaborating on two new technology programs for older Canadians to give them access and support. The Seniors Can Connect! programs are designed to help seniors across Canada connect with loved ones and communities with the help of technology.

Seniors Can Connect! Toll-Free Technology Support Hotline This hotline provides free training and support for seniors on the devices they currently own. Volunteer technical mentors, who work in multiple languages, are trained to provide IT support and call center assistance to seniors. (This program will be launched initially in Ontario and Eastern Quebec.)

Seniors Can Connect! Tablet Lending Program This program loans communication devices, such as tablets, to Canadian seniors who otherwise would not have access to them. These devices allow seniors to communicate with their loved ones and the outside world. (Currently, we work with local community partners in the Ottawa area.)


HelpAge Canada is Canada’s only charitable organization dedicated exclusively to helping older persons in Canada and the developing world. Since 1975, HelpAge Canada has been working for older persons and helping them overcome poverty, claim their rights, challenge discrimination, and lead dignified, secure, and healthy lives. HelpAge Canada is a founding member of HelpAge International and is part of a global network of organizations operating in more than 85 countries.

“Senior isolation and loneliness is a crippling reality that the Seniors Can Connect! Program faces straight on by connecting older people to their loved ones, their community and providing access to the world. All people need to know they are loved and belong.”

Gregor Sneddon, Executive Director, HelpAge Canada.


Connected Canadians is a federally incorporated non-profit organization based in Ottawa, with a mandate to connect older adults with free technology training and support. Many Connected Canadians volunteers are new Canadians who are highly skilled technology workers who, collectively, speak 12 languages. Volunteers benefit from the cultural awareness and conversational practice opportunities that come from their interaction with clients, and clients feel a sense of pride and connection in helping to welcome newcomers into the community.

“Although technology with no human connection offers little, technology that’s used to directly enable human connections can make a world of difference—especially to those enduring isolation and loneliness. That’s why all Connected Canadians’ programming has improved human connection as it’s driving force. Our mission is based on the simple truths that people need other people and that digital literacy is essential for engagement in today’s world.”

Emily Jones Joanisse, CEO, Connected Canadians


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